FREE UK DELIVERY ON ORDERS OVER £200 - FREE UK RETURNS - SHIPPING WORLDWIDE
+44 1923 227 400
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FREE UK DELIVERY ON ORDERS OVER £200 - FREE UK RETURNS - SHIPPING WORLDWIDE
Sole Bliss
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  • Your shopping Cart is empty!

Refund policy

We hope you love your shoes as soon as you try them on, but if you need to exchange them or get a refund, you have 30 days to do so. Shoes must be returned to us in a resaleable condition and should only be tried inside on a carpeted area

Once we have your shoes back (which usually takes no more than 2 working days), we aim to exchange them for the correct size and send them right back to you within 2 working days. If you need a refund, we will process it within 2-3 days of receiving your return. Please allow up to 7 working days (depending on your bank) for the funds to appear in your account.

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How Delivery Works
1

As soon as you place your order, you will receive an Order Confirmation email.

2

If you order before 12pm (Mon-Fri), your shoes will be dispatched the same day and delivered the following working day.


Orders placed after 12pm and on Saturday & Sunday will be dispatched the following working day and delivered the day after that.

3

On the day of delivery, you will receive an email from our courier DPD providing you with a 1-hour timeslot for delivery.

4

Receive your parcel and try on your shoes!

5

Returns & Exchanges are always FREE! You will receive a free returns label inside your parcel, and you have 40 days to return your shoes to us.

Shipping Worldwide

We ship to your country! For more information on international shipping, please visit Delivery & Returns page.


Call Us

If you are hesitant about ordering shoes online, the Sole Bliss team is very happy to deal with any enquiries by telephone on +44 1923 227 400, Mon-Fri 9am-5pm UK Time.


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