FREE UK DELIVERY ON ORDERS OVER £200 - FREE UK RETURNS - SHIPPING WORLDWIDE
+44 1923 227 400
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FREE UK DELIVERY ON ORDERS OVER £200 - FREE UK RETURNS - SHIPPING WORLDWIDE
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Contact Us

Contact Us

If you have any questions about our shoes' suitability for your feet, please don't hesitate to get in touch. The Sole Bliss Customer Care Team is here to help! 

 

FAQs

 

  Does Sole Bliss have any stockists?

 

Sole Bliss does not have any stockists. We're an online brand and we ship worldwide. For UK customers we offer Free Shipping on your first order (just enter the code FREESHIP at checkout) and Free Shipping on every order over £200, so you can try multiple pairs of shoes. We always offer Free Exchanges and Free Returns. If you are hesitant about ordering online, the Sole Bliss team is more than happy to deal with any enquiries by telephone on +44 (0)1923 227400.

How do I work out my size in Sole Bliss shoes? 

 

The majority of our styles fit true to size, so you should take your usual shoe size. Consider the width of your foot when choosing your style and size. 
You can read the specific Fit Notes on each style for more specific sizing advice.
 

What sizes do Sole Bliss shoes come in? 

 
Our sizes run from UK size 3 (EU 36) to UK size 9 (EU 42), with half sizes in between. Our Sprint Miracle Trainers now come in size UK 10 (EU 43).
 

 

Call Us:

 

+44 (0) 1923 227400

Monday to Friday 9am - 5pm UK time.

 

Email Us:

 

customercare@solebliss.com

 

Hear what our customers have to say about our service!


“Sole Bliss offer an amazing service! The speed in which the order was processed, delivered - my return and further delivery - has been incredible!” – Fiona W

“Service from Sole Bliss is excellent. I can't speak highly enough of the shoes, the staff and the service. Returns are simple and refunds prompt.” – Janette C

“These shoes are a game-changer. They truly are bliss. I would like to commend Customer Care who could not have been more helpful and efficient.” – Veronica H

 

Contact Form

 

 

Please fill in the form below and a member of our team will get in touch straight away!
 
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How Delivery Works
1

As soon as you place your order, you will receive an Order Confirmation email.

2

If you order before 12pm (Mon-Fri), your shoes will be dispatched the same day and delivered the following working day.


Orders placed after 12pm and on Saturday & Sunday will be dispatched the following working day and delivered the day after that.

3

On the day of delivery, you will receive an email from our courier DPD providing you with a 1-hour timeslot for delivery.

4

Receive your parcel and try on your shoes!

5

Returns & Exchanges are always FREE! You will receive a free returns label inside your parcel, and you have 40 days to return your shoes to us.

Shipping Worldwide

We ship to your country! For more information on international shipping, please visit Delivery & Returns page.


Call Us

If you are hesitant about ordering shoes online, the Sole Bliss team is very happy to deal with any enquiries by telephone on +44 1923 227 400, Mon-Fri 9am-5pm UK Time.


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